Broadband America
Quality work today, keeps business on-line for tomorrow.

Cost-Effective, OEM-Alternative Solutions for Network & Telecom Equipment Maintenance

BAC Maintenance Service will:

  • Reduce Your Maintenance Costs
  • Maximize Your Return On Investment
  • Improve Your Asset Manageability

BAC Maintenance Service Utilizes:

  • OEM Certified Technicians
  • Genuine OEM Manufactured Parts
  • Advance Replacement Hardware (ARH)
  • Software Support
    • Advanced Troubleshooting
    • Advanced Configuration
    • Software Recommendations
    • Software Bug Fixes & Patches*
    • IOS and Other Updates**
  • Online Management Tools
  • Access to Global Product Fix Database
  • Service Guarantee

   * provided as break/fix tasks with valid software licenses
** within valid licensed feature sets

BAC Maintenance Service Coverages:

Remote TAC Support:

  • 24x7x365 Unlimited "Direct-to Expert"
    • stand-alone service
    • included with ALL hardware replacement plans

Hardware Replacement:

  • 8x5xNext Business Day (includes TAC Support)
  • 24x7x4 hour (includes TAC Support)
  • Customer Premise Solutions

On-site Field Support (with Hardware Replacement):

  • 8x5xNext Business Day

BAC Maintenance Advantages:

  • No Minimum Quantity
  • Coverage on a per Asset Basis
  • Easy Add/Drop Administration
  • Coterminous Service Contracts
  • Flexible Terms
  • Extended End of Life Support

Find out How Much you Can Save!

For a Free, No Obligation Quote, call (952) 215-3789.